A guest entered the car from the airport to the hotel as the Rolling Stones were playing in the background; the guest asked the chauffeur how he knew he liked that band and the chauffer said he was ordered by someone in the hotel to play that album for him and kept driving.
As he was checking-in the puzzled guest asked the butler walking him to his villa how they knew he liked the Rolling Stones; after all he didn’t fill out the pre-arrival questionnaire to make his stay more personalized. The butler swiftly started asking around. After a few minutes, the butler got to the bottom of it: a pool boy a few years back saw the guest reading a book about the Rolling Stones during his entire stay. When he heard the guest’s name in the morning meeting, he fetched the album and put it in the CD player.
There are not many hotels that take their already perfect service to the next level, but Ventanas al Paraiso managed to do so with that they call their “Intuition Service”. This goes above and beyond your typical five-star service, it is about reading between the lines and figuring what guests want before they know they want it.
However, I did not write this article to detail the service levels at the most spectacular hotel in Mexico, but rather to showcase the twelve newly built villas that are worth spending every penny you have in your savings account.
For those of you not familiar with this part of the world, Cabo San Lucas is a not-so-hidden gem on the southern coast of Baja California. Partly due to my father’s vision 30 years ago to turn a sleepy fishing village on the pacific coast of Mexico into a premier resort destination. His vision became a reality when he and his partner developed the first branded hotel in Cabo San Lucas, Pueblo Bonito Los Cabos. Since that time, a number of global luxury hotel chains have followed his lead and Cabo San Lucas is now viewed as a premier luxury destination for the global elite.
Managed by Rosewood Resort and owned by Ty Warner, Las Ventanas was built in 1997. Last year it underwent a $65 million dollar expansion to build twelve villas and one master villa. Although I am not able to write anything about the Master Villa yet, the 22,500 square foot mansion will make it’s grand debut next month with a hefty $30,000 a night price tag. And no, I am not talking about Mexican pesos.
The villas were designed to be in harmony with the local ambience and their color palette to match the beautiful blue sky and white sandy beaches. They incorporate an indoor/outdoor vibe by replacing most of the walls with sliding doors to give the feel of sleeping under the stars.
The 5,700 square foot villas feature limestone floors, wood-burning fireplaces, jaw-dropping master bedroom, a second bedroom that can be turned into a media room or wellness room (depending on your needs), top-of-the-line kitchen, living area, 400 square foot bathroom, infinity pool, swim-up bar, jacuzzi, fire pit and private beach. Oh! I almost forgot, and a butler that happens to make the perfect guacamole and margaritas in your villa anytime you request it.
If the mountain won’t come to Ventanas then Ventanas must go to the mountain. Private cooking class with the Chef, private dinners, private trainer, private masseuse, private health coach, private butler, private everything so you won’t have to rub elbows with the outside world until you depart this little piece of heaven for the airport… unless of course you are traveling in a private plane.
Photographs courtesy of the property.