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JUL 09
Travel News: Four Seasons Jet ...
By Posh Voyage

Talk about Four Seasons exploring new heights. Traveling around the world in a private jet is something most of us daydream of one day doing. Now imagine, traveling in a private jet with the Four Seasons crew, service and cuisine? Now, that is traveling in style.

Last week we interviewed Susan Helstab, Executive Vice President, and the answers to the upcoming Four Seasons product are mind-blowing.

1. When did the Four Seasons Jet idea start? The inspiration for the custom-designed Four Seasons jet is rooted in the company’s passion to redefine luxury hospitality and is a true reflection of our understanding of the evolving needs and preferences of our guests. In 2012 we introduced our first Around the World by Private Jet experiences and the response was overwhelmingly positive. Consistently sold out trips, which often had waiting lists, underscored how important this level of experience is to our guests. The popularity and success of these early trips demonstrated the considerable opportunity and growth potential in the future of private jet travel, and encouraged us to look for new ways to evolve the experience. The introduction of fully branded, customized Four Seasons Jet builds on feedback from travelers on our previous private jet experiences who expressed their desire to pair adventure and discovery with the luxury of a fully immersive Four Seasons experience.

2. When will it have it’s grand debut? The inaugural flight will be February 2015.

3. Can you explain the overall idea of the Four Seasons Jet? From start to finish, we’re delivering a fully immersive Four Seasons experience delivering the brand’s signature service, from the moment a guest books their trip. Each of the three itineraries currently available deliver the glamour and adventure of international travel by private jet, enhanced with legendary service and the ultimate luxury of staying only in Four Seasons hotels and resorts. Our mission is to ensure that every single element of the guest’s experience meets Four Seasons level of service excellence, whether the quality of the beds, the calibre of the meals and the helpfulness of the staff.

4. How many trips a year will it make? Currently, we have three trips scheduled for 2015.

5. Can you hop on in different parts of the world? Or is it a set start and finish date? To experience the Four Seasons Jet, guests must book one of our Four Seasons Private Jet Experiences, which have start and end dates. Currently, there are three itineraries scheduled for 2015. The itineraries include: Around the World, February 2015 – Beginning in Los Angeles and concluding with a celebratory dinner in London, this 24-day, nine-destination journey explores dynamic cities, exotic islands, architectural wonders and awe-inspiring natural environments. Featuring an only-by-private-jet stop at the Taj Mahal, all accommodations will be at Four Seasons hotels and resorts. Backstage with the Arts, April 2015 – In the company of like-minded travelers who share a passion for the arts, guests will visit six cities and spend 16 indulgent days filled with backstage visits to Europe’s most stunning museums, outstanding performances at Teatro alla Scala in Milan and the Estates Theatre in Prague, exquisite dinners and a private gala in the Pavlovsk Palace outside St. Petersburg. Around the World, August 2015 – Epic is the word to describe this globe-circling expedition through nine destinations, including stays in three of the newest Four Seasons hotels, plus the brand’s very first safari lodge in the Serengeti. From the Forbidden City in Beijing to the medina in Marrakech, the pristine waters of the Maldives to the excitement of the world’s largest fish market in Tokyo and a final, glittering dinner in New York, it will be 24 days no one will ever forget. For a truly customized travel experience, the Four Seasons Jet, including accompanying staff and crew, may also be privately chartered. All private charter stops must be designed in conjunction with stays at one or more of our hotels.

6. What is the difference from the Abercrombie & Kent Jet? We have taken the complete Four Seasons experience to the air to deliver seamless service every step of the way. We are the first hotel company to offer a completely branded, custom designed plane paired with exclusive itineraries and signature Four Seasons service. Travelers will stay at only Four Seasons properties, visit destinations through expertly curated itineraries and have access to exclusive experiences available only to Four Seasons Jet passengers. No detail is overlooked: from menus created by Four Seasons chefs to staff with comprehensive training from Four Seasons, the experience delivers the legendary level of service the brand is known for both aboard the jet and on the ground.

7. Who is the ideal market for this? Guests who book this trip are modern luxury travellers who have an insatiable curiosity for new experiences and value technology, identity, design and adventure. They want ultimate in personalization and luxury, but simple, seamless service delivery.

8. Who was in charge or the interior design? Both the interior and exterior re-design will be driven by direction from Four Seasons design and construction experts.

9. Is the jet affiliated with another airline? The jet is being leased from TAG Aviation through TCS Expeditions.

10. Were the pilots and stewardess trained differently for this voyage? All jet staff will receive comprehensive training from Four Seasons so that they are equipped to deliver to highest standards in service. The way our employees behave and respond to our guests is something that has been replicated in every one of our hotels around the world and will be at the core of the Four Seasons Jet experience.

11. What does a regular menu consists on? Will it be Four Seasons quality cuisine? In-flight menus are developed by a Four Seasons Executive chef using only the freshest ingredients and culinary influences from around the world. A professional onboard chef accompanies guests throughout the journey and manages all food preparation in flight and caters to any personal dietary needs.

12. What is the price per person? Our Backstage with the Arts itinerary starts at $69,000 while our Around the World, February 2015 and August 2015 trips start at $119,000.

13. Is the service level similar to a first class cabin in a top international airline? Our mission is to exceed the expectation of our guests by creating something that has never been offered before – delivering legendary Four Seasons service through every step of the journey. Each element of the experience – whether in the air or on the ground – meets Four Seasons level of service excellence. With Four Seasons on the fuselage and the iconic Four Seasons logo on the tail, the completely retrofitted Boeing 757 will feature interiors and exterior design customized by the company’s team of design experts. All trips aboard the Four Seasons Jet also include the highly personalized service of our Four Seasons-trained crew and on-board concierge to ensure a seamless travel experience. All on-board amenities and in-flight menus will also be carefully designed by the Four Seasons team. The completely retrofitted Boeing 757 will feature interiors and exterior design customized by the company’s team of design experts. All on-board amenities and in-flight menus will also be carefully designed by the Four Seasons team. Whether it’s the dynamic, locally-infused menus created by Four Seasons chefs, the individually, hand-crafted leather flatbed seats, or the dedicated on-board Four Seasons concierge, no detail has been overlooked. We all recognize the challenges of commercial air travel today, especially when travelling to remote or multiple destinations. Private jet travel maximizes our guest’s most precious commodity – time. Time is the one thing you cannot buy and how our guests spend their time with us is of the utmost importance.

14. What encouraged the Four Seasons brand to venture out to air travel? The Four Seasons Jet is a natural extension of what Four Seasons has been doing for more than 50 years as we continue to introduce industry defining innovations, products and services. We see considerable opportunity in the future of private jet travel, and are looking to continually evolve the experience. Our guests are constantly evolving, as such we’re always looking to re-imagine the guest experience in new and imaginative ways. The modern luxury traveler is eager for experiences that are tailor-made and are consistently Four Seasons from beginning to end – our private jet experience is one example of our response to this desire.

15. Are there any future plans to explore sea travel? Currently, Four Seasons operates the Four Seasons Explorer, a three-deck catamaran, which cruises between our Maldives properties, Kuda Huraa and Landaaa Giraavaru. Guests can choose from a 3, 4 or 7 night cruise, or private charter.

*Interested in flying in style? Email us for more information concierge@poshvoyage.com